The Landsby, Merrion Ave, Stanmore. HA7 4RY
Monday–Friday, 3:00 pm–8:00 pm; Saturday, 8:00 am–1:00 pm
Knowing what an appointment involves makes it easier to book one. This page covers what happens when you arrive, how to prepare and the questions people most often ask beforehand.
If anything here does not answer your question, contact the clinic and the team will talk it through with you.
Five steps, from the questions you will be asked to the plan you agree together.
Your clinician asks about your symptoms, your history, the activities you do and the goals you have.
They assess the relevant area and explain what they think may be contributing to your problem.
Where appropriate, they will discuss whether further assessment or diagnostic imaging would add useful information.
You will have the opportunity to ask questions and to discuss treatment or rehabilitation options.
The next steps are agreed with you, based on what the assessment found.
Nothing here is essential, but each one helps your clinician build a fuller picture in the time you have together.
Before you come in…
Bring any relevant medical information or previous reports you have
Note when the problem started and what makes it better or worse
Think about how it affects your normal activities
Bring a list of any medicines you take
Tell your clinician your goal, such as returning to work, walking, running or sleeping more comfortably
Wear clothing that allows the relevant area to be assessed where possible
If you are not sure whether something is relevant, bring it anyway or mention it at the appointment.
Contact us if you have questionsIf your question is not answered here, call us on 02038118464 and one of the team will talk it through with you.
No referral is needed to see us privately. If you are claiming through an insurer, they may ask for a GP referral first, so it is worth checking with them before you book.
If you are not sure, contact the clinic and describe the problem. A physiotherapy assessment is a suitable starting point for many musculoskeletal concerns, and your clinician will advise whether a scan or another service is appropriate once they have assessed you.
Both are available where the service can be provided in that format. Some examinations, investigations and treatments can only be carried out in person, and your clinician will tell you if that applies to you.
Appointment length depends on the service booked. The team will confirm how long to allow when you book.
Any relevant medical information or previous reports you have, and details of the medicines you take. Please wear clothing that allows the relevant area to be assessed where possible.
Yes. If further medical or surgical assessment is recommended, your clinician will explain the next steps and discuss the options with you.
You do not need to diagnose yourself before contacting us. Tell the team what problem you are experiencing, how it affects you and what you would like to get back to doing, and they can advise on the most appropriate appointment or next step.
Still not sure what to book? Tell us what is going on and we will point you to the right appointment.
Contact the clinic
02038118464 
info@physivity.co.uk 
02038118464 
info@physivity.co.uk 
